Shipping policy
Shipping Policy
Thank you for shopping with us! We are committed to delivering your order as quickly and safely as possible.
Order Processing
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Orders are processed within 1–3 business days after payment is confirmed.
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Orders are not processed or shipped on weekends or public holidays.
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During peak seasons or promotional events, processing times may be slightly longer.
Shipping Time
Estimated delivery times:
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Domestic Orders: 5-7 business days Delivery times may vary depending on your location, customs clearance, and courier delays.
Shipping Costs
Shipping charges are calculated at checkout based on your delivery address and the shipping method selected.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment.
Delays
While we strive to deliver orders on time, delays caused by weather, customs, carrier issues, or other unforeseen circumstances are beyond our control.
Incorrect Address
Please ensure your shipping address is correct before placing your order. We are not responsible for delays or additional shipping costs caused by incorrect or incomplete addresses.
Lost or Damaged Packages
If your package arrives damaged or is lost during transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue.
Contact Us
If you have any questions about your order or shipping, please contact our customer support team. We are happy to assist you.