Frequently Asked Questions (FAQ)

1. How long does shipping take?

Orders are processed within 1–3 business days. Delivery typically takes 5–7 business days, depending on your location.

2. How can I track my order?

Once your order is shipped, you'll receive a confirmation email with a tracking number and tracking link.

3. Do you offer free shipping?

We may offer free shipping on selected products or during special promotions. Any applicable offer will be displayed at checkout.

4. What payment methods do you accept?

We accept major credit and debit cards, UPI, PayPal (if available), and other secure payment methods offered at checkout.

5. Can I cancel or change my order?

If your order has not yet been processed, please contact us as soon as possible. Once an order has been shipped, we may not be able to cancel or modify it.

6. What if I receive a damaged or incorrect item?

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. We'll work quickly to resolve the issue.

7. Do you accept returns?

Yes. Eligible items may be returned according to our Return & Refund Policy. Please review that policy for complete details.

8. Do you ship internationally?

International shipping may be available for selected destinations. Shipping availability and costs will be shown during checkout.

9. Is my payment information secure?

Yes. We use secure payment gateways and encryption technology to protect your personal and payment information.

10. How can I contact customer support?

If you have any questions or need assistance, please contact our customer support team through the Contact Us page or the email address provided on our website.